How is my data handled and secured?
Back-up files of institutional data will be made on a daily basis by the data collection firm used by eduOutcomes. If in the unlikely event a data file is damaged or lost by the data collection firm, all reasonable attempts to recover the data will be made. Clients who agree to accept reports made on partial data, will receive a prorated refund of the fee paid for the annual report connected with the lost data.
From time to time institutional data will be merged to create national benchmarks, the name of institutions will not be connected to any data set. Institutional descriptors (e.g., type, size, status) may be added.
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